• Cancellations must be made at least 3 days prior to arrival in order to avoid a full stay penalty, but not to exceed 3 nights room & tax. For example, a cancellation penalty for a 2 night stay will be 2 nights room and tax. A cancellation penalty for a 5 night stay will be 3 nights room and tax. **Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9).**
• All guests in room must be 18 years are older unless parent/legal guardian is staying in the same room.
• Displayed rate reflects discount on promotional bookings.
• Check-in begins at 3pm, Check-out no later than 11am.
• Room occupancy is recommended not to exceed two persons unless booking our suites. Each additional guest is $20 per night using existing bedding – roll a way beds are not provided. Because of the historic nature of South Beach hotels, most of the rooms are smaller than the average room, therefore not conducive to quad occupancy.
• Valet parking is $32 to $35 nightly – we advise against renting a car since all our hotels are centrally located.
• A mandatory daily resort fee of $18.00 (subject to applicable lodging tax) will be added to the guest room account and includes the following: High speed internet access, incoming faxes, local calls, happy hour nightly and MIA airport pick-up.
• Credit card required for check-in, no cash deposits accepted. We will authorize your credit card at check in for up to $100 per stay in addition to nightly room rate. We HIGHLY discourage the use of a check cards or debit card. Your issuing bank may not release authorization hold for up to 10 banking days.
• The credit card used to book the reservation must be presented at time of check-in, as well as the credit card holder.
• Sunbrite and Tradewinds require deposit of 25% upon booking and have a 7 day cancellation policy.
• Hostel rooms at Hollywood require guest to have out of state ID and onward travel papers.
• We love pets so feel free to bring along your dog child! Guests traveling with a pet will be charged an additional $100 deposit at check-in which will be refunded at check-out as long as no damage is incurred. Pet must be accompanied and leashed at all times.
• For Metropole, Riviera, Tradewinds & Sunbrite the additional fee will be $250.
• For Hollywood: We accept nice dogs and cute cats! but ONLY in our private rooms and suites.
Policy and restrictions:
• Extra fee $15 per nigth
• Must be under 25lbs
• Must provide a $250 authorization with credit card
• Service dogs are free to stay
• Pets are not allowed on the bed sheets, they must have their own beds or blankets.