POLICIES

All guests in the room must be 18 years or older unless the parent/legal guardian is staying in the same room. Guests are required to confirm their identity by providing their valid government-issued photo identification.

Check-in begins at 3 PM. Check-out time is 11 AM.

We are a smoke-free hotel. We do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, cigars in our facility.

Displayed rate reflects discounts on promotional bookings. Cancellation Policy is three (3) days prior to the arrival day by 2:00 PM EST,  unless noted on your reservation as non-refundable. No-shows and cancellations will be charged the first night plus tax penalty. If your reservation is noted as non-refundable, 100% of the total stay amount plus tax will be charged.

Holiday and special events may require a non-refundable prepayment up to 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Special events include but are not limited to New Years, Boat Show, Winter Music Conference & Ultra, Memorial Day weekend, and Art Basel.

Room occupancy is recommended not to exceed two persons unless booking our suites. Rollaway beds are not provided. Because of the historic nature of our hotels, most of the rooms are smaller than the average room, therefore not conducive to quad occupancy. If you exceed the maximum number of guests allowed, you will be asked to rent another guestroom or vacate the hotel.

The credit card you provided to secure your reservation will be charged for the first night plus tax immediately (if you booked a non-refundable rate, the total amount will be charged). If the amount is declined, your reservation will be placed on the “waitlist” and room, rate, and room type are not guaranteed. Upon arrival, full payment for your stay is processed plus $100 authorization for incidentals. We do require a credit card for stay – please no debit cards, prepaid cards, or cash.

The credit card used for booking must be the same credit card presented for payment at check-in. Credit card holder and ID must also be present. 

We require a $100 pre-authorization hold to be placed on your credit card at check-in.  A pre-authorization is a temporary hold of a specific amount of your available credit limit balance placed on your credit card upon check-in.  Pre-authorization is not a charge to your account, it is a hold on those funds.  Once your actual charge is posted at check-out, it can take anywhere from 24 hours to 30 days for the original pre-authorization to be removed by your bank.  Generally, most banks release the hold within 3-5 days.  It is your responsibility to be aware of how your bank handles all of your transactions, including pre-authorizations.  We are unable to remove pre-authorizations directly through our hotel.

Valet parking, provided by a third party, may be available at some of our hotels and parking fees vary – we advise against renting a car since all our hotels are centrally located.

A mandatory daily resort fee of $25.00 (subject to applicable lodging tax) will be added to the guest room account and includes a variety of amenities and services to lift the guest experience by providing added value to guest’s hotel stay.

We require that all guests abide by 10:00 p.m. to 9 a.m quiet hours. 

No visitors after 10:00 p.m. Visitors are not allowed to use guest amenities.

Our Housekeeping Staff will honor the “Do Not Disturb” ( “DND”) door hanger once during a twenty-four hour period indicating that the room is occupied.  

No parties, loud disturbances and/or noise-nuisance are allowed or tolerated on these premises. 

You are liable for any damage howsoever caused (whether by the deliberate, negligent, or reckless act) to the room, hotel’s premises or property caused by you or any person in your party whether or not staying at the hotel during your stay.  Any costs associated with repairs and/or replacement will be charged to the credit card of the registered guest.  In extreme cases, criminal charges will be pursued. 

We reserve the right to refuse service to anyone for any reason(s) that does not violate Federal or State laws.  

Sunbrite and Tradewinds require deposit of 25% upon booking and have a 7 day cancellation policy.

Posh South Beach hostel requires guest to have out of state ID or international ID and onward travel papers.

Pet Policy

We love pets so feel free to bring along your dog child! Guests traveling with a pet will be charged an additional $250 deposit at check-in which will be refunded at check-out time as long as no damage is incurred. Pet must be accompanied and leashed at all times. Please contact our staff for weight restrictions for individual hotels.

Policy and restrictions:

  • Max weight 25 ponds
  • Must provide a $250 authorization with credit card
  • Service dogs are free to stay
  • Pets are not allowed on the bed sheets, they must have their own beds or blankets.

Returning left behind or found items may incur delivery and/or shipping charges to the recipient. Nothing contained herein is intended to, or shall, alter the statutory liability restrictions set forth in 509.111, Florida statutes, or any other federal, state or local law, rule, regulation, or ordinance which limits liability for damages against a public lodging establishment or the operator of a public lodging establishment.